Privacy Policy

Last Updated: June 28, 2026

At Dhaani Touch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
PIN Code
Order Details
Payment Confirmation (excluding complete card details)

Account Information

Username
Password (encrypted)
Wishlist
Purchase History

Device & Technical Information

IP Address
Browser Type
Device Information
Operating System
Time Zone
Website Usage Data

Cookies & Tracking Data

Website preferences
Shopping cart information
Analytics
Marketing preferences

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our products and services
Personalize your shopping experience
Detect and prevent fraud
Send promotional offers (with your consent where required)
Comply with legal obligations

3. Payment Information

All online payments are processed through trusted third-party payment gateways.

Dhaani Touch does not store your complete debit or credit card details. Payment information is handled securely by the payment service provider.

4. Cookies

Our website uses cookies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze visitor traffic
Deliver relevant promotions

You can manage or disable cookies through your browser settings, though some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted service providers, including:

Courier and logistics partners
Payment gateway providers
Website hosting providers
Marketing and analytics platforms
Customer support service providers
Government or legal authorities when required by law

These partners are authorized to use your information only as necessary to provide services on our behalf.

6. Marketing Communications

With your consent, we may send:

Promotional emails
SMS updates
WhatsApp notifications
Product launches
Discount offers
Newsletters

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements

When no longer required, your information will be securely deleted or anonymized where appropriate.

9. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent for certain processing
Object to marketing communications
Request a copy of your data, where applicable

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website and products are not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as payment processors, shipping providers, analytics tools, or social media platforms.

We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.

12. International Data Transfers

If your information is processed or stored outside India, we will take appropriate measures to ensure that it receives an adequate level of protection in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

Dhaani Touch

Website: https://dhaanitouch.in
Email: contact@dhaanitouch.in